Criteria and Commission
Who may review
Only customers who completed a purchase on the platform and group-buy participants write reviews. If the reviewer is a partner or an after-care technician, that fact is shown as well. A nickname cannot hide an interest.
How long reviews stay
Reviews are posted without a time limit. Reviews written more than one year after purchase are gathered separately as long-term reviews. The record of a product used for a long time is the most honest advertisement.
Verified rating
The verified rating is set from group-buy participants' use. The sample size and period of use are stated with the score. Products that pass are formally listed and sold on a standing basis after the group buy ends. The records of products that fail are not disclosed.
Deletion
Only abuse, personal data and proven falsehoods are removed. A review is never removed for being unfavorable. Where a review is removed, the fact and the reason remain in its place.
Price
Everyone pays the same price. There are no points, coupons, sales, discount rates, struck-through prices or countdown phrases. Shipping is included. When a partner changes a price, the new price becomes the list price and the old one is not shown.
Commission
Commission is received only from partners, in return for brokering. The same fair rate applies to every partner, and the operator's own goods pay the same rate. Commission must never reach a level that squeezes the artisan.