Pyroculinary Platform Charter파이로커리너리 플랫폼 헌장
Preamble
桃李不言 下自成蹊
The peach and plum trees do not speak, yet a path forms beneath them.
『史記』 「李將軍列傳」
In the beginning, fire called people together. They hunted together, cooked together and shared the meat, and so they evolved into a singular primate. Later, markets arose, and the sharing of what each needed took root as the foundation of life.
Today's market has forgotten that root. Tricks cover the substance, and crowds follow whoever shouts loudest. The artisan's pride goes for a pittance.
Pyroculinary returns to that root. Partners keep their pride, and buyers pay a fair price. Customers decide to buy in trust. The finest marketing is customer satisfaction.
This charter engraves that promise into articles. Everyone who takes part in the platform follows this charter. The one who opened the platform is no exception.
Chapter 1. General Provisions
Article 1 (Purpose)
This charter sets out the operating principles of Pyroculinary (the "Platform"). Every transaction and gathering on the Platform follows this charter.
Article 2 (Definitions)
The terms used in this charter mean the following.
- "Partner" means a business that joins the Platform and sells goods or services.
- "Customer" means a person who buys or uses goods or services on the Platform.
- "Group Buy" means a pre-order transaction that is completed only when a set quantity is reached.
- "Verified Rating" means a product evaluation the Platform assigns according to published criteria.
- "Commission" means the amount the Platform receives from a Partner in return for brokering a transaction.
Article 3 (Nature)
① The Platform is a Curation Marketplace that brokers goods and services touching barbecue and life by the fire.
② The Platform holds no inventory and no warehouse.
③ On the Platform, content stands in front and goods support it from behind.
Article 4 (Openness)
① The Platform is open to everyone.
② All content, research, reviews, Verified Ratings and test records on the Platform are open for anyone to read. However, the records of goods that failed listing verification are not disclosed.
Article 5 (Precedence of the Charter)
Partner agreements, terms of use and operating guidelines may not contradict this charter. Any clause that does so has no effect.
Chapter 2. Transactions
Article 6 (Brokerage)
① The Platform only brokers.
② The Platform is not a party to the transaction, and states this on every product page.
Article 7 (Orders and Delivery)
① Orders are passed to the Partner.
② Goods are shipped by the Partner.
③ All responsibility relating to the goods, including delivery, exchange and returns, lies with the Partner.
Article 8 (Payment and Settlement)
① Payment passes through the Platform.
② Funds do not stay in the Platform's account. Funds are held by the payment gateway (PG), and once the purchase is confirmed, the amount less commission is settled to the Partner on the agreed cycle.
Article 9 (Partner Information)
Transaction pages display the Partner's identity information as required by law.
Article 10 (Partner Obligations)
① Partners keep their promised delivery deadlines, refund deadlines and return obligations.
② Settlement to a Partner who breaches them is withheld until the facts are confirmed.
③ The listing agreement with a Partner who breaches them repeatedly is terminated immediately.
Article 11 (Operator's Goods)
Goods of the Platform operator and its affiliated businesses also join as separate Partners. They pay the same commission, sign the same agreement and undergo the same verification.
Chapter 3. Price
Article 12 (One-Price Policy)
The Platform follows a One-Price Policy. Everyone pays the same price.
Article 13 (Prohibited Promotions)
The Platform has none of the following.
- Points, reward credits or tier benefits
- Coupons and coupon fields
- Sales, discount-rate displays or struck-through prices
- Pressure phrases such as "limited time" or "ending soon"
- Events, pop-ups or banners that shake prices
Article 14 (Price Changes)
Partners may revise their prices. The revised price becomes the new list price, and the previous price is not shown.
Article 15 (Group Buy Price)
① The price of a Group Buy is not a discount but a price made by the number of participants.
② The Group Buy price is set by the Partner. The Platform does not ask for reductions.
③ Customers who join under the same conditions all buy at the same price.
Article 16 (Shipping)
Shipping is included in the price. The price the Customer sees is one and the same from beginning to end.
Article 17 (Commission)
① The commission rate is not disclosed.
② The same fair rate applies to every Partner.
③ Commission must never reach a level that squeezes the artisan.
Chapter 4. Verified Ratings and Reviews
Article 18 (Disclosure of Evaluation Criteria)
Who may write reviews, how long they are posted, the criteria for Verified Ratings and the criteria for deletion are disclosed on the Platform.
Article 19 (Listing Verification)
① Curated goods go through research, review and a Group Buy.
② Goods that pass the Verified Rating of a Group Buy are formally listed and sold on a standing basis after the Group Buy.
③ The Verified Rating records of goods that failed are not disclosed.
Article 20 (Honest Reviews)
① Reviews on the Platform state both strengths and weaknesses.
② Reviews refrain from promotion and focus on the value and usefulness of the goods themselves.
Article 21 (Disclosure of Interests)
If the reviewer is a Partner or an after-care technician, that fact is shown.
Article 22 (Long-term Reviews)
① The Platform collects Long-term Reviews written more than one year after purchase.
② Each product page also shows that product's re-commerce and after-care records.
Chapter 5. Screens and the Buying Experience
Article 23 (Simplicity)
The Platform must be simple, clear and easy.
Article 24 (One Screen, One Story)
Each screen holds one story only. One photo, one text, one price, one button.
Article 25 (White Space)
Screens leave white space. Gaps are not filled with banners, pop-ups or recommended products.
Article 26 (Four Decisions)
① The path from content to completed payment takes the fewest possible clicks.
② Buying directly is the default, and the cart is a secondary tool for buying several items together.
③ Simple payment methods come first.
④ Membership sign-up is never forced.
Article 27 (The Burden of Choice)
Where there are several options, one recommended option is set as the default. Decisions already settled by verification are not asked of the Customer again.
Chapter 6. The Five Service Areas
Article 28 (Service Areas)
The Platform provides services in the following five areas.
- New product brokerage
- Group Buy
- Premium Brokerage
- Re-commerce
- After-care
Article 29 (Group Buy)
① Group Buys are taken as pre-orders.
② Customers only register a payment method, and payment is charged the moment the Group Buy succeeds.
③ If the Group Buy falls through, no payment of any kind is charged.
④ The expected supply date and the cancellation terms in case of delay are announced before joining.
Article 30 (Premium Brokerage)
① Assets that involve registration and high-value contracts, such as yachts and aircraft, are brokered, not sold.
② The button for these goods says "Consult", not "Buy".
③ Commission is received only from the Partner.
④ The Platform brokers only when the total cost to the Customer is lower than buying directly.
⑤ Transactions introduced through the Platform carry a commission.
Article 31 (Re-commerce)
① Used sales go through escrow payment, and commission is received only when a sale is completed.
② Exchanges in which no money changes hands carry no commission.
③ For used gas equipment, the condition of the connections is written in the listing, with a notice to inspect the gas system.
④ Used goods that have passed an after-care inspection are marked "Inspected".
Article 32 (After-care)
① Cleaning and repair technicians join as Partners, and the Platform only handles booking and payment.
② One fee is set and published for each type and size of equipment.
③ Prices are not raised or lowered on site.
④ Technicians who handle gas or electrical systems have their qualifications verified by the Platform.
Article 33 (Same Rules)
All five service areas follow the same rules.
Chapter 7. Membership and Academy
Article 34 (Membership)
① Members pay a set membership fee.
② Members receive research news by mailing and are invited first to the Academy, gatherings and Sports Barbecue competitions.
③ Membership does not touch the price of goods.
④ Membership makes no distinction in access to knowledge.
Article 35 (Meaning of the Fee)
The fee is not a price for monopolizing anything. It is the resource that keeps the Platform's research and reviews open to everyone.
Article 36 (Mailing)
Mailings carry research news and content. Mailings neither introduce nor sell goods.
Article 37 (Academy and Class)
① The Academy is a place to learn practical matters such as how to use and care for equipment.
② A Class is a hands-on session within the Academy where tips and skills are learned by hand.
③ The Academy and Classes are festivals where Partners, Customers, after-care technicians and Pro Barbecuers gather, and are run as places of good fellowship.
Article 38 (Nickname)
① A nickname is required for members. Real names are not used.
② Members go only by their nicknames.
③ At sign-up, both a real name and a nickname are collected, but the real name is not disclosed.
④ Each person is given only one nickname.
Article 39 (Business Cards)
Members do not exchange business cards.
Article 40 (A Place Without a Head Seat)
① Gatherings have no ranking of seats.
② Name tags carry nicknames only.
③ Carrying firewood, tending the fire and cutting the meat are taken in turns by everyone.
④ Priority invitation is only the order of entry. Once inside, there is no high or low.
Article 41 (Culture and Qualification)
① The Platform shares the culture of Sports Barbecue and the Pro Barbecuer.
② The Platform grants no qualifications. It only displays qualifications granted by the institutions.
Supplementary Provisions
Article 42 (Amendment)
① Amendments to the charter are made public.
② Each amendment records its reason together with the previous text.
Article 43 (Effective Date)
This charter takes effect on the day the Platform opens.